Infrastructure Engineer


Mar 2nd, 2023
Welcome to Entain.

Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s.

Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker.

But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology.

It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting, gaming and interactive entertainment. Really though, it’s the people that truly make us who we are. There’s over 24,000 of us around the world and counting, but we all play for the same team.

We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together.

If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives.

At Entain, it’s your game. We’re ready to play – are you?
London, UK

About The Role

Purpose of Role:

The role of Senior System Engineer is to design, build and manage of Entain’s Oracle hardware and software infrastructure hosting mission and business critical database services, ensuring that infrastructure incidents/changes are delivered against the appropriate SLA’s and service availability is not impacted.
Indicative Role Dimensions:
Key Relationships

  • Oracle DB Engineering
  • Software Development
  • Corporate IT
  • External Suppliers

Primary Responsibilities:

  • Build and configure equipment and services based on Entain standards
  • Planning, coordinating and performing maintenance activities, upgrades, patches and disaster recovery tests
  • Conduct, analyze, recommend, and present performance and/or capacity analysis to assure systems reliability for current and/or future use
  • Contribute to the resolution of incidents/changes for the Technology Operations team within Entain group in coordination with Head of Technology Operations, peers and other Technology Operations members
  • Delivery of incident management to ensure the best possible levels of quality of service and availability are maintained
  • Ensure change management procedures are followed and all steps in the process are documented and approved prior to execution
  • Contribute to ensure infrastructure operations performance and availability meets agreed KPI’s, through proactive maintenance
  • Evaluate group systems and explore the automation of tasks wherever possible
  • Ensure cross functional training within the team
  • In conjunction with peers involvement in the rollout additional capacity or new functionality
  • Ensure monitoring systems are covering all necessary areas in the server systems area to ensure smooth operations including licensing compliance and act when necessary
  • Ensure adherence to agreed operational processes

Occasional Responsibilities:

  • Ensuring that the group systems, processes and procedures are compliant with applicable regulations



  • Minimum 5 years of relevant experience with Unix systems maintenance in enterprise environment
  • Demonstrable experience in infrastructure operations
  • Strong problem solving, understanding of RCA and analytical skills
  • Strong technical background with experience in the following areas:

o Server technologies: Solaris 11 both on SPARC and x86 architectures and a major Enterprise Linux server distribution (preferable Red Hat Enterprise Linux or Oracle Linux)
o Good understanding of Oracle Engineered Systems (Oracle Supercluster and/or Exadata)
o Hardware expertise on SPARC based systems up to and including enterprise servers up to and including M and T-series
o Virtualization with Solaris LDOM’s, domains and zones
o Solid understanding of SAN and NAS storage technologies, preferably EMC or 3PAR and iSCSI, FCoE, FC
o Proven knowledge at least one configuration management toolkit (eg. Ansible, Puppet, CFEngine)

  • Experience of large Oracle database infrastructure
  • Experience working in geographically dispersed teams
  • Experience working in the gaming sector or comparable high volume e-business
  • Excellent written and oral communication skills with a strong service focus
  • Experience in managing in high data volume and high security environments
  • Driven, robust, self-motivated, delivery focused and able to withstand 24/7 pressure, and to challenge and be challenged
  • Proven ability working in a matrix organization
  • Excellent written and spoken English skills
  • Willingness to be on-call


  • Experience of software development lifecycle methodologies and principles
  • Solid understanding or experience with cloud technologies

About The Company

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

Diversity and inclusion at Entain

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference.

Wellbeing at Entain

We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

If you require alternative methods of application or screening, you must approach Entain directly to request this, as we're not responsible for the employer's application process.

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